Privacy Policy

1. Introduction

Kampong Law ("we", "us", "our") is committed to handling personal data responsibly and in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Policy explains what data we collect, how we use it, and the choices available to you. If you have questions about this Policy, please contact us at privacy@kamponglawvs.

2. Data We Collect

We collect personal data through the following means:

• Contact forms on our website (name, email address, telephone number, message content)
• Direct communications by email or telephone
• Website analytics tools (anonymised usage data)
• Cookies and similar tracking technologies (see our Cookie Policy)

We do not collect sensitive personal data unless specifically required and expressly provided by you in connection with a legal matter.

3. Legal Basis for Processing

We process personal data on the following bases:

• Consent — where you have submitted a contact form or agreed to cookie use
• Legitimate interests — to respond to enquiries, manage our website, and maintain records
• Contractual necessity — where a client engagement requires us to process your data to deliver legal services
• Legal obligation — where required by Singapore law or court order

4. How We Use Your Data

• Responding to enquiries submitted through our website or by email
• Managing ongoing client engagements and matter files
• Sending service-related communications (invoices, matter updates)
• Improving our website through anonymised analytics
• Complying with our legal and professional obligations

We do not sell, rent, or disclose personal data to third parties for marketing purposes.

5. Data Sharing

We may share personal data with:

• Courts, tribunals, and arbitral institutions in the course of legal proceedings
• Opposing counsel, where required by procedural rules
• Service providers (IT infrastructure, document management) who are contractually bound to handle data securely
• Regulatory and law enforcement authorities where required by law

6. Data Retention

We retain personal data for as long as is necessary for the purposes for which it was collected, and in line with our professional obligations as a Singapore law practice. Client matter files are typically retained for seven years following the conclusion of the matter. Website enquiry data is retained for up to two years.

7. Data Protection Measures

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. These include encrypted email communications, access controls on matter files, and regular review of our data handling procedures. In the event of a data breach that is likely to result in significant harm, we will notify affected individuals and the Personal Data Protection Commission (PDPC) as required by the PDPA.

8. Cookies

Our website uses cookies to support basic functionality and to understand how visitors engage with our content. You can manage your cookie preferences through the banner on our homepage or by visiting our Cookie Policy page.

9. Your Rights

Under the PDPA, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete personal data
• Withdraw consent (where consent is the basis for processing)
• Request that we cease using your data for direct marketing purposes
• Lodge a complaint with the Personal Data Protection Commission of Singapore

To exercise any of these rights, please contact us at privacy@kamponglawvs. We will respond within 30 days.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

11. Children's Privacy

Our services are directed at businesses and individuals aged 18 and above. We do not knowingly collect personal data from anyone under 18. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Policy from time to time. Material changes will be communicated through our website. Continued use of our website after changes are posted constitutes acceptance of the updated Policy.

13. Contact

For any privacy-related queries or requests:
Email: privacy@kamponglawvs
Address: 138 Market Street, #32-01, CapitaGreen, Singapore 048946
Phone: +65 6748 3291